We have been writing about creating successful environments in our weekly blogs for over a year now. However, we haven’t completely defined what we mean by that phrase nor how we came to that concept as our company’s mission. In this week’s blog I will do both.
Creating Successful Environments
Eldridge’s expertise is in industrial ventilation and noise control, therefore, we define the environment that we want to control by these five factors:
- Temperature;
- Humidity;
- Pressure;
- Noise; and
- Air contaminates.
Within the environment that we want to control there may by people, products or processes that are negatively impacted by one or a combination of these five factors. A successful environment is created when the negative factors impacting people, products or processes are controlled to certain specifications.
Putting it all together, at Eldridge we define creating successful environments as:
controlling the factors of temperature, humidity, pressure, noise and air contaminates that are impacting people, products and processes to specifications that optimize productivity, efficiency and safety for a specific application.
Finding Our Why
Like a lot of companies, our mission statement used to say something about providing great products and the best service to our customers. Then, about a year ago, we were inspired by a book that we all read as part of our company book club. The book was Start With Why by Simon Sinek.
The basic premise put forth by Simon is that companies should inspire customers and not manipulate them. To do that you need to start with why you are in business and not with the what (great products) or how (best service). He uses Apple as a great example. Most people buy Apple products because they are inspired by their why, which Simon defines as thinking differently and challenging the status quo.
With this inspiration, our team talked about how it is our company culture to tackle tough ventilation problems. Then we talked about the reasons why customers come to Eldridge to solve tough problems. It usually is because they want to improve their operations and to be more successful at manufacturing their products. We all agreed that what we really liked to do was to use our industrial ventilation and noise control expertise and help customers be more successful in their own businesses. From the group discussion, we realized that our real mission, during our 75 years in business, has always been creating successful environments.